Maxiva Giving

Donations made easy —
for your donors and your team.

Maxiva Giving is Maxiva's own donation management system for nonprofits: online and kiosk giving, receipts, matching gifts and automatic reconciliation, connected to your CRM.

How a gift moves through Maxiva Giving Gifts come in through website giving, kiosk giving, and Apple Pay and Google Pay. Maxiva Giving then records the donor in your CRM, sends the receipt, reconciles the payment and updates the leadership dashboard. GIFTS COME IN HANDLED AUTOMATICALLY Maxiva Giving Website givingKiosk givingApple Pay & Google PayDonor record in CRMReceipt sentPayment reconciledLeadership dashboard
Why it matters

Frustrated donors and manual reconciliation take time away from your mission.

When giving, receipts and reconciliation live in separate tools, staff re-enter gifts, chase mismatches and prepare receipts by hand.

Maxiva Giving lets donors give in seconds with Apple Pay and Google Pay. Gifts are recorded in your CRM and receipted and reconciled automatically, with a clear process for the exceptions that need review.

Giving, receipts and reconciliation in one connected system

Online giving

Fast, secure giving on your website and in your app, with Apple Pay and Google Pay.

Kiosk giving

The Maxiva Giving Kiosk lets donors give in person, and the gift is recorded directly in your CRM.

Receipt automation

Receipts go out automatically after a gift, so your team doesn't have to prepare them by hand.

Matching gifts

Matching-gift setup, so eligible gifts can go further with less follow-up.

Automatic reconciliation

Gifts, payments and your CRM kept in step, with a clear process for the exceptions that need review.

Duplicate prevention

Designed to match gifts to existing supporter records rather than create new duplicates.

CRM connection

Connected to your CRM and finance processes — including Salesforce and other systems.

Trusted payment providers

Card payments are processed by trusted providers such as Stripe, or the provider you already use.

We make the whole process work, not just one tool.

A gift moves through your systems without re-entry — and Maxiva is accountable for the whole chain.

  1. A gift comes in
  2. The donor record updates
  3. The receipt goes out
  4. Finance reconciles the payment
  5. The donor gets the right follow-up
  6. Leadership sees the result

What Maxiva takes responsibility for

  • Implementation across your CRM, donation platform, payments, email and finance processes
  • A defined process for exceptions, such as failed payments, unmatched gifts and possible duplicates
  • Staff training and a documented handover
  • Results measured against your baseline, such as reconciliation time and speed of donor follow-up

Marketing, through the same workflow

  • Donor welcome journeys
  • Campaign segmentation
  • Recurring-gift follow-up
  • Re-engaging lapsed donors

Card payments are processed by a trusted provider such as Stripe, so card details are handled by the payment provider. Kiosk giving works well at events, places of worship and community centers.

Availability

Available to Maxiva clients

Maxiva Giving and the Maxiva Giving Kiosk are offered to Maxiva clients and aren't sold separately.

Included at no license fee when Maxiva builds your website or app. Your agreement sets out what's included, such as the license and updates, and what's separate, such as payment-processing fees and hosting.

Your data stays yours

Your data stays yours. Maxiva Giving runs in your own environment, your data is encrypted, card payments are processed by trusted providers such as Stripe, and only the Maxiva team members working with you can access your systems.

Wondering how much time receipts and reconciliation take today?

The free Maxiva Impact Assessment maps that work and shows your current baseline, so you can see where Maxiva Giving could help.

Find where disconnected systems cost your team time. Free · start in about 3 minutes · reviewed by the Maxiva team